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In January, for every cup you buy, we donate another one to Social Period, an organisation that tackles period poverty in Berlin.
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Supporting Offline Communities During the Pandemic: Ruby Cup and ACROSS Find Ways to Mentor Menstrual Cup Users in South Sudan

ACROSS Menstrual Hygiene Educator conducting a follow up survey with a Ruby Cup user in Mahad IDP Camp  (Photo credit: Anna Abel / In Partnership...

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Frontline Health Workers Receive Free Ruby Cups

More than 850 Ruby Cups have been distributed to frontline health workers across Europe and Kenya to allow them to live their periods with dignity...

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Innovative Partnerships: ThoughtWorks and Ruby Cup

Understanding Impact: ThoughtWorks and Ruby Cup Come Together To Improve Data Collection  Every Ruby Cup sold comes with a Buy One, Give One promise. Our...

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Innovative Partnerships: Luanda International School & Ruby Cup

As part of our commitment to innovative partnerships, Ruby Cup has partnered with a student-led initiative at the Luanda International School in Angola to run...

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Me and My Cup: A Toolkit For Happy Periods

We’ve been working closely with our partner organisations to create a brand new trainers toolkit - Me and My Cup. The kit consists of a...

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The Future of the Menstrual Movement Lies in the Hands of the Youth

Engaging international youth workers on how to integrate menstrual health and hygiene (MHH) into their existing programs at the 2019 Period Empowerment Network Project Training...

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Field Report from Malawi: the power of peer to peer training

Ruby Cup’s Regional Program Manager for East Africa, Alfred Muli, shares his field report from his recent trip to Malawi, where he spoke to five of our local...

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Made With Precision In China

This is the story of how we found a place that could produce our Ruby Cups to the high standard we needed.

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Distributing Menstrual Cups in Kenya

100 Ruby Cups arrived in the southwestern part of rural Kenya. Ruby Cup Trainer Vanessa went there to explain the world of menstrual cups to a...

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Safe and Dignified Periods for Refugee Girls in Uganda with Ruby Cup

WoMena and CARE (relief) have been collaborating on a successful menstrual cup pilot project. 100 girls and women in Imvepi Refugee Settlement in Uganda received...

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Can Menstrual Health Change a Community?

The Ruby Women Group from Global One, Mathare, Kenya. The struggles of women in poverty are many. Early pregnancies being perhaps one of the better...

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v 1.12.11.23.44

Shipping policy

Timings
Orders are dispatched within 24 hours. If you want to make a change within that period simply contact us at rubycares@rubycup.com.

Zero Waste Packaging
To avoid waste we do not send Ruby Cup products out in a box. Instead your Ruby Cup is packaged in a 100% compostable bag which biodegrades quickly in water and soil.

 

We ship worldwide and offer 2 different shipping methods


Untracked shipping 3.50€ worldwide - FREE for all orders over 30€

Standard tracked average shipping 4-7€ (Europe, N.America, Australia + NZ)

 

Untracked shipping:

-Untracked shipping is available worldwide but take into account that no tracking is involved and delivery times are longer

-Your order is shipped with normal post without tracking from the UK via the Netherlands (PostNL) and distributed onwards to the postal service provider in the country of destination

-Estimated delivery times:

*Orders within the EU up to 14 business days

*International orders up to 25 business days

-Cost: 3.50€ worldwide - FREE for all orders over 30€

 

    Standard tracked:

    Your order is shipped with tracking

    -Your order is assigned a tracking number by Spring Global Delivery Solutions, shipped from the UK via the Netherlands (PostNL) and distributed onwards to the postal service provider in the country of destination

    -Estimated delivery times:

    *Orders within the EU 5-8 business days

    *International orders 15-21 business days

    -Standard tracked service is only available to selected destinations. Once you place your order and have entered shipping address, you will be shown the shipping options available to you during checkout

    -Average cost: 4-7€ (Europe, N.America + Australia + New Zealand)

     

     

    Premium tracked:

    due to COVID-19 this option is temporarily not available

    Your order is shipped with tracking

    -Your order is assigned a tracking number by DHL or Fedex depending on the country of destination

    -Estimated delivery times worldwide: 2-6 business days

    -You will receive your tracking number by email directly from Fedex or DHL

    -You can track your order here: DHL tracking / Fedex tracking

    -Premium tracked service is available to most destinations worldwide

    -Average cost: 8-32€ (Europe, N.America + Australia + New Zealand)


    Any questions? Visit our help center or write us at rubycares@rubycup.com

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