Student Beans Discount
Shop with your exclusive student discount on Student Beans and get 20% off Ruby Cup's sustainable period products, including menstrual cups and period panties. Stay comfortable and confident during your studies while making eco-friendly choices that fit your budget!
Order and shipping
Ruby Cup Money Back Guarantee
Not completely in love with your Ruby Cup? No stress. Our Money Back Guarantee is valid within 120 days from your original purchase, so you can return your Ruby Cup or change size, hassle free.
Simply fill in the Return Form, pop your cup in the post and we’ll send you a different size or process your refund (all you’ll need to do is cover the shipping cost).
Our Money Back Guarantee is available for Ruby Cup purchases (but not our other products). It's only valid once, so no double swapsies or refunds after trying a different size. Check out our T&Cs for more details.
Ruby Cup Underwear Try & Love It Guarantee
Try them, love them, or get your money back.
Not completely in love with your Flow Freedom period pants? No stress. With our 60-day Try & Love It Guarantee, first-time customers can try one pair of period pants completely risk-free.
Just drop us an email within 60 days to hello@rubycup.com with your order number, details of the and the reason for your claim. We’ll refund or credit the price you paid (all you’ll need to do is cover the shipping cost). And no need to send your used pair back!
If you bought a bundle pack as a first-time customer, only one used pair is eligible for a refund. All other items must follow our flexible returns for your peace-of-mind policy.
Flexible returns for peace of mind:
We get it – sometimes you might just change your mind. That’s why we offer easy exchanges or credits. Here’s how it works:
- Return your products within 30 days of receiving them
- Make sure they’re unopened, in original condition, with tags still attached (where applicable)
- For bundles: You can try on one item, but the rest must stay unopened. Send the whole pack back together – no individual returns from a bundle please!
Need to return something? Drop us an email to hello@rubycup.com with details of the product(s) you’re returning. You’ll need to cover the return shipping (we recommend using a tracked service to avoid any mishaps).
Our Ruby Sterilizer and Ruby Kegel Trainer are not available for return. Please visit our T&Cs to find out more.
Shipping
United Kingdom
Tracked shipping:
Free for all orders
Worldwide
Untracked shipping:
Between £2-£8.5 depending on your parcel size and shipping destination
(Please take into account that no tracking is included)
Tracked shipping
Between £5.50-£15.00 depending on your parcel size and shipping destination
Shipping times:
Tracked shipping: 5-7 business days from fulfillment date