You have tried a Ruby Cup and are not sure if it works for you? Or perhaps you think a different size would be a better choice?
If our menstrual cup user guide doesn’t help, you can always get in touch with us for further guidance on how to use your menstrual cup: firstname.lastname@example.org
If you decide to return your Ruby Cup or change size, no problem!
Our Money Back Guarantee allows you to either switch size or get a full refund* if you return your Ruby Cup within 4 calendar months from your order date (*shipping cost not included).
Please note that:
- It is valid just once. Therefore, it is not possible to exchange size and then get a refund at a later date.
- It is valid only for the Ruby Cup (not for the Ruby Sterilizer or any other product available in our online shop).
Simply click on the button bellow to fill in the info and we will get back to you with an email and more information.
You can find further information on the Money Back Guarantee in our Terms and Conditions and in our FAQ.